Overview In this role you enable R&D; scientists and engineers by managing enterprise tool requests and ensuring compliant, reliable systems. You will be part of a global, centralized support team focused on streamlining tools, processes, and data flows to boost productivity. Your work drives smoother tool usage, faster issue resolution, and proactive improvements to internal operations. You will learn quickly, collaborate with cross-functional teams, and help digitize manual tasks to save researchers time.

ResponsabilidadesFulfill R&D; tool requests using knowledge of business systems and complianceProvide timely, expert support for operational issues and system problemsServe as SME for one or more complex R&D; business applicationsDevelop expertise in key R&D; processes (records management, lab data, training system data, change requests)Maximize scientist productivity by leveraging data and organizational structureAnticipate customer needs by building know-how of R&D; roles and prioritiesMaintain a strong,



collaborative service mindset within a global teamDrive process improvement by identifying manual steps and digitization opportunitiesAutomate administrative tasks using automation and AI toolsEnsure data integrity and compliance across regulated R&D; processes Requisitos principalesBachelor’s degree in a technical, scientific, or business discipline2+ years in operations, technical support, or system administrationExcellent written and verbal English; German a plusAbility to quickly learn new software, systems, and processesExperience with enterprise applications (e.g., EDS, LMS, PM tools) is desirableEducation/experience in data analysis or AI-related areas is desirableExperience with SAP, Cornerstone, Google Suite, and Office SuiteProven ability to complete complex, detailed tasks accuratelyAbility to work in a hybrid, global team with versátil schedulingCustomer-focusedCollaborativeDetail-orientedEnterprise business applicationsData analysisAI tools and chatbot/agent development

📌 R&D Business Tools Operations Specialist I (San Cugat del Vallés)
🏢 Jobrapido
📍 San Cugat del Vallés