Overview As a Technical Account Manager at Autodesk, you enable large enterprise clients to maximize product value and achieve measurable outcomes. You will serve as a technical liaison within the Proactive Support group, guiding customers through adoption and governance at scale. You’ll address critical issues, provide data-driven recommendations, and drive improvements across cloud and desktop Autodesk applications. This role offers exposure to enterprise customers, cross-functional collaboration, and opportunities to shape proactive support and success plans.

Compensaciones / Beneficiossalary transparencycomprehensive benefits packageannual cash bonusesstock grantscareer development opportunitiesin-person onboarding and identity verification ResponsabilidadesEstablish as the technical point of contact and coordinate with CSM and TAS to execute customer success plansPrioritize and escalate critical issues while monitoring service level complianceProvide technical assistance and recommendations based on data analytics for enterprise customersApply problem-management approaches to identify improvement opportunitiesPartner with IT and design teams to ensure successful installation, licensing,



and performance of Autodesk cloud and desktop appsDeliver coaching sessions from the customer success plan to boost adoptionConduct proactive customer engagement through regular support case reviews and align technical insights with objectivesManage key event efforts such as major upgradesEngage strategically to provide insights and technical health governance Requisitos principalesBachelor's degree in Architectural, Civil or Construction EngineeringMinimum 5 years' experience with Autodesk AECO products (notably Revit) and cloud services (Autodesk Construction Cloud/Forma) for large enterprisesStrong analytical skills and experience troubleshooting in enterprise environmentsExpert knowledge of workflows and data exchangeExperience delivering presentationsAbility to manage multiple projects with clear prioritizationFluency in French, Spanish and English; additional European languages a plusStrong communicationRelationship-building at all levelsInitiative and self-motivationAutodesk RevitAutodesk Construction Cloud/FormaAutodesk Navisworks

📌 Senior Technical Account Manager- AEC (French and Spanish speaking) - barcelona
🏢 Jobrapido
📍 Barcelona