Overview In this role you will treat CRM as a core product, shaping lifecycle experiences across email, push, in-app, and landing pages. You will connect CRM to the broader product journey, driving consistent, on-brand experiences that influence learner behavior. You’ll develop creative, data-informed concepts that move beyond campaigns into a cohesive product surface. Collaborating with product, engineering, marketing, and content, you’ll deliver high-impact lifecycle moments that scale globally. This is a chance to influence how millions of learners engage with Preply and accelerate growth through storytelling and experimentation.

ResponsabilidadesDesign CRM as a core product surface translating business goals into lifecycle experiences with hypotheses and experimentationCreate connected experiences across the full user journey ensuring consistency between in-product UX and CRMDevelop strong creative concepts that convert everyday touchpoints into purposeful,



on-brand momentsCollaborate cross-functionally with Product, Engineering, Marketing, Copy, and Content to align feasibility and deliver cohesive experiencesDesign for impact using data to iterate and improve performance across high-impact lifecycle touchpoints Requisitos principalesExperience designing CRM, lifecycle, or product experiences in fast-moving digital environmentsStrong product thinking connecting user journeys, product experiences, and lifecycle communicationsCreativity to develop concepts and storytelling in lifecycle momentsSolid visual design foundations (layout, hierarchy, composition)Comfort with cross-functional collaboration and proactive learningcollaborationcuriosityadaptabilityCRM and lifecycle designproduct thinking and user journey alignmentdata-driven iteration and experimentation

📌 Global Senior CRM & Lifecycle Designer - barcelona
🏢 Jobrapido
📍 Barcelona