rindus is expanding its team and seeking an experienced IT Support Lead to own and optimize day-to-day support processes. You will manage a service desk team, promote a customer-first culture, and drive knowledge management and self-service initiatives. Fluency in English and German is required, with experience in Jira Service Management, Confluence, or ServiceNow. The role offers versátil remote/hybrid work and collaboration across European partners.
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📌 Team Lead IT Service Desk — German & English (Remote) (Madrid)
🏢 Douglas
📍 Madrid
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