26 sep
|
Dyness Europe
|
Madrid
26 sep
Dyness Europe
Madrid
Job Summary
We are looking for a Technical Engineer based in Spain, responsible for providing local technical support for energy storage products and systems. This role focuses on hands‑on technical support, covering both pre-sales and after-sales activities, and supporting customers, distributors, and internal teams throughout the project lifecycle. While the primary market is Spain, the role requires flexibility to travel to other countries when needed for specific projects, trainings, or events. Key Responsibilities
1. Local Technical Support (Pre-sales & After-sales)
Provide
technical support
to customers, distributors, and partners in Spain Support both
pre-sales and after-sales
activities, including system selection, installation guidance, commissioning support, and troubleshooting. Assist with
on-site and remote technical issue analysis , including coordination with HQ R&D; and engineering teams. Collect and organize technical issues and field feedback to improve product performance and documentation. 2. Market & Product Intelligence
Conduct
market research
related to local grid requirements, application scenarios, and technical standards in Spain. Carry out
product surveys
and collect customer feedback from real installations. Perform
competitor analysis
from a technical perspective (system architecture, product features, application focus). Provide structured feedback to support
product localization and optimization
for the Spain market. 3. Technical Training & Enablement
Deliver
technical trainings
for distributors, installers, EPCs, and internal sales teams. Support
roadshows, product launches, and technical workshops
in Spain. Host or support
technical webinars , focusing on system design, installation logic, and troubleshooting. Prepare and maintain technical training materials, manuals, and presentations. 4. Technical Marketing & Event Support
Support marketing activities with
technical input , including product positioning, application explanations, and case studies. Participate in
exhibitions, trade shows, and industry events
as on-site technical support. Assist in standardizing technical messages for the Spain market. 5. Cross-Team Collaboration & Regional Support
Work closely with
Sales, Marketing, and HQ Technical teams
to ensure technical alignment. Provide
technical support for other Europe countries
when required, including short-term business trips for specific projects or trainings. Maintain close communication with local partners to ensure smooth project execution. JobRequirements:
1. Spanish & English speaking. 2. Education background on Electrical Science & Engineering 3. Minimumof3yearsworkingexperienceintheenergy batterystorageindustry。 4. With a car and drive licenses, be able to traveling around Europe for customers visiting, products training, after-services. 5. Open mindset and being able to deal with ambiguities, conflicting priorities in multi-cultural environment. 6. Strong sense of responsibility and professionalism, demonstrating a diligent and conscientious work ethic. 7. Resilient under pressure, able to maintain a positive attitude in stress environments.
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📌 Technical Engineer (Madrid)
🏢 Dyness Europe
📍 Madrid