Overview In this role you partner with a portfolio of Gartner clients to ensure they derive value that exceeds their investment. You will build and manage relationships from senior leaders to professionals, understand their business priorities, and propose actions that drive high value, retention, and ROI. You will work closely with internal Gartner teams to maximize delivered value and support clients throughout their Gartner journey. This position sits at the intersection of customer success and AI-driven insights, offering a meaningful impact on client outcomes and Gartner’s mission.
Compensaciones / Beneficiosworld-class benefitscompetitive compensationhybrid work environmentflexible work optionsengaging communitygrowth opportunities ResponsabilidadesBuild and manage relationships with existing clients across business functions and seniority levelsRegularly engage with clients virtually to understand priorities and propose a value-focused programIdentify and surface client business priorities to guide service deliveryCollaborate with internal Gartner colleagues to maximize value delivered to clientsDrive client retention and ROI through proactive guidance and action plans Requisitos principales3+ years relevant professional experienceFluent in French & English at business levelStrong customer service, communication, collaboration, prioritization, critical thinking and influencing skillsBachelor’s degree preferredcommunicationcollaborationprioritizationcritical thinkinginfluencing
📌 Client Success Manager - French Speaking - barcelona
🏢 Jobrapido
📍 Barcelona
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