Overview In this role, you help customers unlock value from Unit4 Financials by translating product capabilities into measurable outcomes. You will partner with Customer Success Managers to drive adoption, optimisation, and value realisation across finance processes. You’ll work with cross-functional teams to reduce customisation, promote standard functionality, and guide customers through scalable ways of working. This is a customer-facing, impact-focused role at a high-growth, people-centric cloud ERP company.

Compensaciones / Beneficiosremote working opportunitiesflexible leave / paid time offglobal wellbeing daysgrowth opportunitiessupportive cultureautonomy and trust ResponsabilidadesShape and evolve customer Success Plans by linking business objectives to product adoption and valueIdentify adoption gaps and optimisation opportunities across Financials, Procurement, Reporting, Budgeting, and related processesHelp customers improve financial efficiency, reporting accuracy, governance, compliance, and decision-making through Unit4 FinancialsPromote scalable, standard functionality and encourage adoption of new capabilitiesAnalyze usage and processes to identify opportunities for value realisation and operational improvementSupport Value Enhancement Services (VES) by triaging needs and aligning with outcome-based packages or initiativesCollaborate with Consulting, Support, Product Management,



and Customer Excellence to remove blockers and accelerate outcomesAdvocate for customer needs to Product, Engineering, and Customer Experience teams for continuous improvementAct as a trusted adviser on financial process optimisation, reporting best practices, and digital transformation initiatives Requisitos principalesMinimum of 4 years' experience in ERP consulting, ERP support, Customer Success, or solution delivery with focus on financial management solutionsExperience with Unit4 Financials (U4F) is a mustStrong understanding of core finance processes (GL, AP, AR, Fixed Assets, Budgeting/Forecasting, Financial Reporting, period-end/year-end)Ability to translate product capabilities into measurable business value and guide customers to strategic outcomesConfidence engaging with customers on adoption, optimisation, and value realisationStrong analytical skills with data interpretation and practical improvement recommendationsExperience with financial reporting, analytics, dashboards, data structures, and reporting toolsAbility to turn ambiguous needs into clear recommendations and action plansStrong stakeholder management and cross-functional communication skillsProactive, consultative mindset focused on customer value and continuous improvementExperience in Higher Education, Public Sector, Professional Services, or related industries is advantageouscustomer-centric mindsetstrong communicationstakeholder managementUnit4 Financials (U4F)financial reportinganalytics and dashboards

📌 Product Success PartnerF Coda - granada
🏢 Jobrapido
📍 Granada