ICF Next is seeking an experienced Director of Agency Operations to lead and optimize delivery across Events, Outreach and Production.
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You will ensure teams align around efficient processes, governance and scalable capabilities, while partnering with senior leaders to manage risk and performance. xcskxlj
The role emphasizes collaboration, continuous improvement and innovation in AI-enabled delivery.
You will influence strategic execution, build high-performing teams, and shape an organisation capable of
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📌 Head of Agency Delivery & Innovation (Madrid)
🏢 ICF Olson
📍 Madrid
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