Allianz Technology is seeking a Technical Business Analyst to bridge business needs and technical execution within our Customer Engagement / Contact Center Technology group. You will analyze requirements, collaborate with product owners and engineers, and help evolve WFM, routing, telephony, CCaaS, and CRM integrations. Adecuado candidates bring 2–4 years in a technical/analytical role, strong data analysis skills, and solid communication to manage stakeholders across squads and vendors.
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📌 Contact Center Technology Business Analyst (Madrid)
🏢 Allianz
📍 Madrid
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