Overview In this role you help scale Factorial's Customer Experience by turning numbers into actionable plans. You own revenue movement analysis, forecasting, and target setting for the CX organization, collaborating with cross-functional teams. You will uncover patterns in historical data, translate insights into growth ideas, and present data-driven narratives to leadership. This is an opportunity to shape planning processes and contribute to a fast-growing, data-driven SaaS culture.

Compensaciones / BeneficiosWellhub for wellbeingCobee expense managementLanguage classesBreakfast in the office and organic fruitFood discounts with NoraPet-friendly office ResponsabilidadesMRR and revenue movements tracking and analysis across the CX portfolio with clear explanations of driversPlanning and target setting by building models that translate company goals into team- and individual-level targetsTrend analysis to identify patterns in historical data and surface insightsExecutive storytelling through data-rich, executive-ready slide decks for All Hands and management reviews Requisitos principalesAdvanced Excel / Google SheetsNumerical reasoning and data interpretationLogical, structured thinking with problem decompositionClear English communication (written and spoken)1+ year in a role where numbers were core (FP&A;, financial analysis, business analytics, RevOps, consulting, audit, banking, pricing)SQL basic (benefits if present)Strong slide-building skills for executive-ready presentationsFamiliarity with AI tools (Claude, Gemini) and willingness to learnclear communicationstructured thinkingproblem-solvingAdvanced Excel / Google SheetsSQL (basic)Data visualization and slide-building

📌 CX Business Planning & Analytics Associate (Barcelona)
🏢 Jobrapido
📍 Barcelona