In this role you drive top-line revenue by acquiring new customers and expanding within existing accounts in Spain & Portugal. You will align Zendesk solutions with client goals, lead multi-month, value-driven sales cycles, and foster executive sponsorship to secure strategic partnerships. You’ll leverage data and cross-functional collaboration to optimize retention and expansion, contributing to Zendesk’s mission of humane, human-centered customer service.remote work flexibilityglobal officesinclusive cultureequal opportunity employerAcquire new customers and penetrate top accounts in Spain & Portugal to grow revenueCross-sell additional Zendesk products to existing clients to maximize account valueNurture key relationships for satisfaction, retention, and long-term partnershipsUse data, intents, and adoption history to improve prospecting and retention strategiesCreate quarterly territory plans to increase market shareDemonstrate Zendesk product fit with client objectives to drive expansionLead complex,
value-centric sales cycles with proofs of conceptMaintain a robust pipeline and accurate forecast to exceed targetsBuild C-level sponsorship and engage decision-makersCollaborate with internal teams to optimize sales strategies and executionClose complex deals with a consultative approach and compelling business casesStay current on Zendesk solutions, competition, and industry trendsBA/BS degree or equivalent experience4+ years in cloud/software B2B or AI sales or solution engineering with a proven target track recordConsistent history of meeting/exceeding quotasExperience navigating multi-month, value-focused sales cycles with proofs of conceptHistory of selling to C-level executivesStrong presentation, negotiation, and closing skillsExperience creating and leveraging territory and account plansFamiliarity with Sales tools such as Salesforce, Outreach, Clari, Seismic and LookerAbility to travel to customer locationsSpanish and English language skills (Portuguese a plus)presentation and negotiation prowesscross-functional collaborationClari
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