Tech & Automation Ops - Support Teams (Madrid)

Tech & Automation Ops - Support Teams (Madrid)

26 sep
|
Alan
|
Madrid

26 sep

Alan

Madrid

Health can’t wait . Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.

Alan exists to end the wait.

Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.

So we are building the

new standard in prevention insurance.

Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

We are on an incredible journey to build a

general leading company, with a

unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.

Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.

Who we are You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all.

Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a

vertically integrated health partner

that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer -

we create the most member-centric healthcare experience.

Through deep engagement,



we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with

35K+ companies

of all sizes, serving more than

950K+ members , and have reached

680M+

in ARR.

Our team of

700+ people

(still growing) operates across

France, Spain, Belgium, and Canada

How we do it ? People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

What drives us — We're obsessed with helping our members live healthier

Mission is the Boss : long-term thinking, seeking our mission success above all else.

Member & customer-led : obsessively focused on solving members & customers problems and creating the most delightful experiences.

How we build excellence — We hire the best people and give them platform to succeed

Champions of excellence : extremely high standards and talent density.

Distributed ownership : accountable enlightened despots, everyone owns their decisions and results.

Radically transparent : all information is accessible and written-first, so everyone can make the best decisions asynchronously

How we grow together — We help each other improve through honest feedback and bold thinking

Optimistic alchemy : optimists who collaborate with genuine care and support teammates.





Empathetic challengers : direct, caring feedback combined with praises to help each other grow professionally

Bold & creative contrarians : think differently to achieve greatness, try new approaches

How we move fast — We fight complexity and focus on what matters most

Disciplined in execution : taking decisive actions with focus that compounds success over time.

Fight for simplicity : only high impact processes, smart frugality

About the role We are looking for an

HR Tech & Automation Lead

to be the "Force Multiplier" for the People & Talent team.

Your goal is to

decouple the Unit's output from its headcount . You will re-architect our legacy processes (like onboarding) into scalable automated systems, drive the adoption of AI agents, and own the strategic modeling of our Compensation policies. You are a builder who kills operational bottlenecks.

1. Process Architecture & Automation

Process Revamp:

You challenge existing processes and find a way to optimize, automate, and build something that scales with the company.

Low-Code Factory:

Identify manual toil across the team and ship API-based automations to remove it.

2. Enablement

You own

enablement on AI and tooling

for the teams you're deployed with. You can explain complex notions in a simple way

You participate in the

broader effort of enabling the whole company

on these methods and tools

3. AI & Knowledge Operations

AI Agent Factory:

Lead the creation and maintenance of internal AI agents (using Dust) to answer repetitive employee queries (e.g., "How do I expense lunch?").

Talent Automation:

#J-18808-Ljbffr

📌 Tech & Automation Ops - Support Teams (Madrid)
🏢 Alan
📍 Madrid

Postulate a este anuncio

Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.

Suscribete a esta alerta:

Recibe por email las nuevas ofertas de trabajo para: tech & automation ops - support teams (madrid) / madrid

Suscribete a esta alerta:

Recibe por email las nuevas ofertas de trabajo para: tech & automation ops - support teams (madrid) / madrid