Kyndryl in Madrid, Spain, is seeking a Service Coordinator to drive timely resolution of customer issues, coordinate service requests, and maintain clear communication with clients throughout the service lifecycle. You will oversee Incident, Problem, and Change Management, monitor SLAs, document procedures, and contribute to continual process improvements across IPC, ensuring alignment with ITIL practices.
This hybrid role offers collaboration with IT teams and end-users, with opportunities for
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📌 IT Service Delivery Coordinator (Madrid)
🏢 Kyndryl
📍 Madrid
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