Overview In this role you will provide strategic and operational support for the Digital Workplace and ITSM/RPA initiatives. You will interact with external teams and manage platforms such as ServiceNow to drive process improvements. You will develop and present technical and financial strategies to management, operating with autonomy at senior levels. Based in London with some travel, you’ll contribute to a dynamic, international team that values collaboration and impact.

ResponsabilidadesProvide strategic and operational support for IT and digital workplace initiativesCoordinate with external teams related to Digital Workplace, ITSM projects,



and RPADefine and optimize workflow processesManage platforms such as ServiceNowDevelop strategies for management committee presentationsValidate technical and financial requirementsRepresent the function at senior levels with autonomyCollaborate with cross-functional teams to drive automation and service delivery improvements Requisitos principales6-10 years of experience in IT support, service operations, and enterprise service platformsOutstanding ServiceNow and RPA/automation skillsStrong communication and organizational skillsExcellent written and spoken English; knowledge of Spanish or French advantageouscollaborative mindsetstrong communicationorganizational skillsServiceNowRPA/automationITSM

📌 Service Management Platform & Automation Specialist - HORSE Powertrain Solutions (Madrid)
🏢 Jobrapido
📍 Madrid