About Us

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together integral and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy.

Job summary

The

Planning and Performance Analyst

will play a key role in monitoring, analysing, and improving business performance by transforming data into meaningful insights and actionable recommendations. Working closely with stakeholders across the organisation, they will support strategic initiatives, develop performance tracking methodologies, and enable informed decision-making at all levels of the business. To do this well, they will need to have strong analytical and problem‑solving skills to digest complex information and deliver clear, actionable insights.

Key Responsibilities

Standardisation of business performance reporting by creating insightful and user-friendly dashboards

Responsible for developing, targeting and tracking KPIs

Ensure data accuracy and reporting consistency

Translate data into actionable recommendations

Identify business performance improvement opportunities

Conduct ad hoc analysis to answer business questions

Understand the drivers behind results rather than just reporting them





Collaborate and support in the development of strategic projects & initiatives

Communicate effectively across a diverse set of teams and audiences (including senior management)

Develop presentations with conceptual and/or quantitative analysis that facilitate top management decision making

Support data quality initiatives

Be responsible to deliver work with tight deadlines and high levels of pressure

Work with uncertainty and limited information

Abstract information to be clearly summarized for top management to make decisions

Skills & Experience

Prior experience in a similar role

Curious, proactive & can‑do attitude with proven problem‑solving skills

Personal sense of diligence in order to prioritize & deliver workload

Excellent inter‑personal communication skills and ability to work with employees at all levels and functions, especially with senior stakeholders

Ability to meet tight deadlines and handle multiple tasks

Tenacity, pro‑activity and the confidence to challenge information and processes that do not make sense

Strong analytical skills with a data driven mindset

Good communication skills / interpersonal skills (exposure to a vast pool of stakeholders including top management)

Fluent English, speaking Spanish a bonus

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.

We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

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📌 Planning and Performance Analyst (Hybrid, Mallorca) (Madrid)
🏢 HBX Group
📍 Madrid