Health insuranceAt Netenders, a integral leader in wholesale blank apparel, you'll own the full customer lifecycle, connecting Marketing, Sales and Customer Service into one revenue engine. Your mission: turn CRM into a measurable growth driver, powered by AI.Your Day-to-dayRun and optimize Klaviyo flows, Salesforce lead scoring, and loyalty/retention programsBuild AI-driven workflows: lead scoring, segmentation, next-best-action, predictive reactivationOversee phone channels : call tracking, missed-call recovery, lead attributionTurn customer data into personalization, reporting, and revenueOwn your numbers: conversion, repeat purchase, AOV, CLV, response timesYour ProfileStrong hands-on experience with Klaviyo (or equivalent) and SalesforcePractical use of AI in CRM/marketing (Agentforce, Einstein, ChatGPT or similar)E-commerce background,



ideally with telephony/call tracking exposure (e.g. Aircall)Analytical, hands-on, comfortable owning strategy from design to resultsFluent English; other European languages a plusWhat Success Looks LikeFaster lead response, higher quote-to-order conversion (target: 20%), stronger repeat purchase and loyalty revenue, all measurable, all yours to own.What We OfferCompetitive salary + performance-based bonus, depending on experience.Hybrid setup, with 16 home office days per quarter23 vacation daysMeal vouchersHealth insuranceGym accessFriday brunchQuarterly team buildingsNice office in central BarcelonaPet-friendly office
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📌 CRM & Omnichannel Manager – E-commerce, Revenue & AI (Madrid)
🏢 Netenders
📍 Madrid