Overview In this role, you will be the reliable service provider for enterprise tool requests within R&D;, enabling scientists and engineers to focus on developing patient-focused products. You will join a global, cross-functional support team to simplify and harmonize internal systems, processes, and tools. You’ll blend hands-on tool expertise with compliance knowledge to improve response times and data integrity. You will work closely with internal customers, anticipate their needs, and drive automation and digital improvements that boost productivity. This is a chance to influence how R&D; collaborates across geographies while contributing to Roche’s mission to improve healthcare access.

ResponsabilidadesFulfill R&D; tool requests using expertise in business systems and compliance standardsProvide timely, expert support for operational issues and system problemsAct as SME for one or more complex R&D; business applicationsDevelop deep knowledge of key processes (records management, lab data,



change requests)Maximize scientist productivity by streamlining operations across business data and org structureAnticipate customer needs by building organizational know-how of R&D; roles and prioritiesMaintain a strong, collaborative service mindset within a integral teamDrive process improvement through identifying manual steps and digitization opportunitiesAutomate administrative tasks using automation and AI toolsEnsure data integrity and compliance for audits and data retrieval Requisitos principalesBachelor’s degree in a technical, scientific, or business discipline2+ years of professional experience in operations, technical support, or system administrationExcellent written and verbal English; German is a plusAbility to quickly learn new software, systems, and processesExperience with enterprise business applications is desirable (e.g., EDM, LMS, or project management tools)Education and experience in data structures, databases, automation, scripting, or AI is desirablecustomer-focusedstrong communicatorteam playerSAPCornerstoneGoogle Suite

📌 R&D Business Tools Operations Specialist - Roche (San Cugat del Vallés)
🏢 Jobrapido
📍 San Cugat del Vallés