In this role you will shape the long-term design direction of Factorial’s platform, focusing on end-to-end problem framing and system-level design. You will align with product leadership to connect complex user journeys across domains, while delivering coherent, high-quality experiences. You’ll test and validate ideas with customers and AI-enabled tools, owning initiatives end-to-end to impact revenue and churn. Your work blends design judgment with agentic AI fluency to create scalable solutions that live beyond individual features. private health insurance Wellhub gym and activities Cobee expense management language classes office breakfast and fruit Define and deliver design across multiple initiatives with strong cross-functional alignment Own problem framing, system-level design,



and end-to-end initiative execution Collaborate with Design Director and Product leadership to shape long-term vision Mentor and align less experienced designers to raise team impact Lead cross-silo efforts to create coherent experiences across domains Use AI tools to prototype, test with customers, and validate solutions Drive design decisions from problem definition through execution and live metrics Champion a business mindset by linking user needs to business goals Shipped or prototyped agentic products Experience leading cross-functional product teams through ambiguity Strong research and problem framing skills Systemic thinking and ability to map value across ecosystems Excellent design craft and ability to raise quality standards Fluency in English (written and spoken) leadership without formal authority ability to collaborate with senior stakeholders communication and storytelling Agentic AI fluency (agents, tools, skills, context, evals) Qualitative and quantitative research methods Problem framing and hypothesis testing

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📌 Senior/Staff Product Designer (Madrid)
🏢 Factorial Hr
📍 Madrid