Overview In this role you will serve as the technical point of contact for Autodesk customers in the AECO Civil space, guiding adoption and ensuring reliable, secure operation at scale. You’ll work with integral enterprise clients within the Proactive Support group to deliver governance, advisory, and data-driven improvements. Expect collaboration with CSMs and TAS to drive customer success plans and impactful cloud/desktop deployments. This is a chance to shape outcomes for large projects through proactive engagement and technical leadership.

Compensaciones / BeneficiosSalary transparencybase salaries with bonusescommissions for sales rolesstock grantscomprehensive benefits packagecareer development opportunities ResponsabilidadesEstablish and maintain technical relationships as the primary contact, coordinating with CSM and TAS to execute customer success plansPrioritize and escalate critical issues, ensuring service level complianceProvide technical guidance and analytics-based recommendations for enterprise customersApply problem-management to identify opportunities for process and efficiency improvementsCollaborate with IT and design teams to ensure successful installation, licensing,



and performance of Autodesk cloud and desktop applicationsDeliver coaching sessions to drive adoption and progress of the customer success planConduct proactive engagement through regular case reviews, performance assessments, and alignment of technical insights with customer goalsLead key events such as major upgrades and ensure smooth executionOffer strategic insights and maintain health governance of customer environments Requisitos principalesBachelor's degree in Civil Engineering or equivalentMinimum 5 years' experience with Autodesk Civil products (Civil3D, InfraWorks) and cloud services (Autodesk Construction Cloud/Forma) for large enterprise clients, in a professional services roleStrong analytical skills and experience troubleshooting in enterprise environmentsExpert knowledge of workflows and data exchangeExperience delivering presentationsAbility to manage multiple projects with clear prioritiesStrong communicator in Spanish and English; fluency in both languages required; additional European languages preferredStrong communicatorRelationship-buildingInitiative and self-motivationAutodesk Civil3DInfraWorksAutodesk Construction Cloud

📌 Senior Technical Account Manager- Civil (English and Spanish speaking) (Barcelona)
🏢 Jobrapido
📍 Barcelona