Overview In this role, you will lead the execution engine behind Nutanix’s worldwide Partner Programs and Incentives, ensuring reliable policies, tools, and support for internal teams and partners. You will own the operating rhythm for programs like Elevate, guiding planning, readiness, launch, administration, measurement, and continuous improvement. You will coordinate with cross-functional leaders to eliminate recurring issues and improve end-to-end execution. This is a globally scoped, process-driven leadership role with a clear impact on partner experience and financial outcomes.

ResponsabilidadesOwn worldwide program operations across partner motions (resellers, distributors, service providers, alliances, OEMs)Maintain a single operating calendar for planning, launches, communications, and paymentsTranslate policy into executable procedures, playbooks, and trainingEstablish intake, triage, escalation, and resolution processes for program questionsEnsure consistent, documented operational decisions and repeatable processesManage backlog of operational improvements and ensure timely closureCoordinate end-to-end readiness for Elevate planning, launches, changes, and updatesOperationalize rebates, incentives, checkpoints, and funding processesCoordinate data changes across systems and manage enrollment, certifications, and eligibilityManage exception processes with routing, approvals, and auditabilityKeep program changes reflected in partner-facing and internal systemsCoordinate quarterly/annual checklists, results publication, and remediation actionsMaintain continuity during fiscal changes, tool updates,



and policy shiftsOwn governance of systems for executing partner programs and incentivesCoordinate system updates (Salesforce, Partner Funds Center, enrollment, payments)Maintain data-quality controls and change-management processesWork with Systems, Revenue Operations, and vendors to fix defects and track resolutionsEnsure system-of-record data accuracy and availability for reportingDocument procedures, ownership, dependencies, controls, and contingency plansMaintain operational communications plan for programs and incentivesConvert policy changes into actionable instructionsFormalize coordination between Finance and Partner Programs Operations & GovernanceDeliver clear RACI, SLAs, escalation paths, and reconciliation cadencesTranslate program decisions into operational funding requests and payment-ready documentsMaintain program-level view of funding, commitments, transactions, and ownersValidate incentive requests against current terms and approvals before submission to FinanceCoordinate workflow among Programs, Finance, Legal, vendors, and approversMaintain operational records and reconcile with Finance reportsCoordinate checkbook creation, funding changes, payment handoffs, and stakeholder communicationsManage program trackers, logs,



and evidence for auditsIdentify recurring defects and improve processes to prevent repeatsEnsure timely action by operational owners and clean inputs for Finance Requisitos principalesSignificant experience in partner-program operations, incentive operations, sales operations, or business operationsExperience running general programs across regions, routes to market, and partner typesProven ownership of end-to-end operational processes from intake to continuous improvementExperience coordinating with Finance, Legal, Marketing, Enablement, Systems, Revenue Operations, vendors, and field teamsExperience leading teams in a matrixed, global, fast-changing environmentStrong process-design, project-management, prioritization, and change-management skillsStrong judgment handling confidential financial, contractual, partner, and operational dataExcellent written and verbal communication that simplifies complex processespreferred experience in enterprise software, cloud infrastructure, SaaS, cybersecurity, data infrastructure or related techpreferred experience with partner tiering, rebates, MDF/BDF, incentives, deal registration, onboarding, renewals or services programspreferred experience with Salesforce, incentive-management platforms, partner portals, ERP systems, and reporting toolspreferred experience leading platform implementations, vendor transitions, or operational automation programspreferred experience building service catalogs, SLAs, operational scorecards, and audit-ready docsCross-functional collaborationStrong communication (written and verbal)Problem solving and issue resolutionSalesforcePartner Funds CenterEnrollment systems

📌 Director, Worldwide Partner Programs Operations & Governance - barcelona
🏢 Jobrapido
📍 Barcelona