Overview As ServiceNow Practice Lead, you will architect, implement, and govern the ServiceNow platform across Unit4. You will lead a specialist team to optimize workflows and integrations aligned with business objectives. You’ll collaborate with stakeholders to ensure the platform scales with evolving needs while upholding governance and security. This role offers impact through platform maturity, cross‑functional collaboration, and ongoing service improvement, within a culture that values autonomy and sustainability.

Compensaciones / Beneficiosremote working opportunitiesflexible Leave Paid Time OffGlobal Wellbeing Daysgrowth opportunitiesinclusive working environmentDEI focus ResponsabilidadesAct as lead architect for the ServiceNow platform, directing configuration, deployment, and ongoing maintenanceLead a team to develop and enhance ServiceNow to meet business goalsPartner with stakeholders to translate business needs into ServiceNow capabilitiesDefine and enforce governance, security,



and optimization best practicesEnsure seamless integrations between ServiceNow and other enterprise systemsOversee daily operations, reliability, security, and performance of the platformManage ServiceNow licensing and ensure compliance with licensing termsMaintain relationships with ServiceNow and third‑party vendors to ensure high‑quality service delivery Requisitos principalesProven experience as ServiceNow architect or team leadStrong expertise in ITSM, CSM, and HRSD within ServiceNowSolid understanding of ITIL, ITSM and HR processesKnowledge of ServiceNow NowAssist AI (advantage)ServiceNow certification (Administrator, Developer, or Implementation Specialist) is highly desirableProven leadership of technical teamsExcellent communication and collaboration skillsGood English levelcommunicationcollaborationleadershipServiceNow ITSMServiceNow CSMServiceNow HRSD

📌 ServiceNow Practice Lead (Granada)
🏢 Jobrapido
📍 Granada