Overview As Senior UX Researcher at eDO, you will partner with Prime to connect evidence across Travel products and markets, shaping the member journey. You lead high-value, mixed-methods studies and translate findings into strategic guidance for Product Directors and executives. You’ll own the research roadmap across the Prime lifecycle and build scalable operations to accelerate evidence-based decisions. This role blends research leadership with cross-functional influence to improve acquisition, engagement and retention. Join a mission-driven team pioneering AI-powered, personalised travel experiences.

Compensaciones / Beneficioscompetitive salary and benefitsPrime Plus membershipCoursera access for learningpersonalised career paths with eVOLVEinternal mobility opportunitieshybrid work model ResponsabilidadesManage the strategic Prime research roadmap across lifecycle stages (acquisition, onboarding, engagement, adoption, retention) and prioritize studies aligning with growth, revenue, and experience.Execute end-to-end generative, evaluative, and mixed-methods research and synthesize findings with behavioral data and evidence into actionable insights.Maintain an Evidence and Opportunity portfolio with source traceability and link research to execution and measurable results.Coordinate Prime research demand and cross-functional dependencies; map end-to-end journey and remove silos; balance resource and CRM constraints; establish delivery plans and escalations.Advise Product Directors and executives with clear, evidence-based recommendations; summarize trade-offs, risks, and limitations; regularly share priorities with leaders.Lead team-wide CRM participant recruitment, manage workflows, incentives,



privacy and sampling policies; maintain central roadmap and cross-team recruitment alignment; monitor metrics to improve CRM operations.Build scalable Research Operations infrastructure (RACIs, SOPs, intake, templates); track metrics and define ownership with UR leadership and UXD Ops.Scale responsible AI workflows from planning to impact, prioritize AI use cases, set validation and privacy controls, pilot and scale AI-driven research activities.Communicate research impact and limitations to stakeholders; ensure traceability from insights to business decisions. Requisitos principales5+ years of UX/behavioral research experience in digital products, e-commerce, SaaS or subscriptionsProven leadership in strategic research influencing product roadmaps and business decisionsStrong mixed-methods expertise across qualitative and quantitative methodsAbility to synthesize multi-source evidence into actionable recommendationsExperience advising Product Directors and executives and influencing decisionsExperience with recruitment, customer panels, and scalable research operationsStrong systems thinking to build governance, workflows, and measurable operational controlsCross-functional collaboration with Product, Design, Data, CRM, Legal, and Privacy teamsApplied experience using AI in research workflows with strong evidence quality and privacy judgmentExcellent written and verbal English communication skillsFluency in Spanish, German, French, or Italian (English is standard)strong communication and storytelling with executivesleadership and influence across cross-functional teamsproactive and solution-orientedmixed-methods researchrecruitment and participant managementresearch operations governance (RACIs, SOPs)

📌 Senior UX Researcher (Barcelona)
🏢 Jobrapido
📍 Barcelona