Overview As Team Leader - Field Service Engineers, you will oversee Field Service operations across Spain, combining people leadership with operational excellence to boost customer satisfaction and service growth. You will mentor a team responsible for installation, maintenance, troubleshooting, and repair of TOMRA’s food sorting solutions, while also driving service performance and commercial opportunities. The role blends team development with hands-on service leadership to ensure high-quality customer outcomes. You will work closely with cross-functional teams to scale services and uphold TOMRA’s safety and customer-first values.

Compensaciones / BeneficiosPremium Equipment – latest laptop, mobile phone, PPE & workwearUp to 10% Annual BonusCompany Car + Fuel/Charging CardExtended Life Insurance (company-paid)Private health insurance at discounted rateFully Versátil Hybrid Work – home-based contract with balance of life and work ResponsabilidadesLead and develop a team of Field Service Engineers across SpainOversee onboarding, performance management, and development plansManage workloads, schedules, and field coverage for efficiency and wellbeingBuild strong customer relationships and drive satisfaction and loyaltyIdentify service sales opportunities, upgrades,



and spare partsCoordinate with Sales, Customer Success, and Service teams to maximize valueSupport complex technical issues and escalate where neededContribute to process improvement and operational excellenceLead cross-functional projects and change initiativesMonitor KPIs and implement corrective actions Requisitos principalesExperience as a Field Service Engineer or in a similar Service functionPrevious leadership experience preferredBachelor’s degree in relevant engineering field or equivalent experienceStrong understanding of field service operations and service deliveryAbility to motivate, coach, and develop technical teamsStrong commercial awareness and ability to identify growth opportunitiesCustomer-focused mindset with proven service deliveryAnalytical and problem-solving skills in technical and people environmentsExcellent communication and interpersonal skillsFluent in Spanish and EnglishExperience with CRM, ERP, or Field Service Management systemsWillingness to travel within Spain and occasionally across Europe (up to 30–50%)Valid driving license and passportleadershipcommunicationcustomer focusField Service OperationsCRM/ERP systemsField Service Management systems

📌 Team Leader Field Service Engineers (Masanasa)
🏢 Jobrapido
📍 Masanasa