Overview As a Project Quality Engineer – Customer Liaison, you will lead cross-functional teams to contain, prevent, and resolve quality issues for customers in the automotive electronics space. You will reproduce complaints, identify root causes, and coordinate with internal teams, external labs, and suppliers to implement effective actions. You’ll prepare and present Failure Analysis and 8D reports to customers, acting as the primary quality liaison and driving continuous improvement. This role supports customer visits, audits, and technical discussions to safeguard customer satisfaction and business operations.

ResponsabilidadesLead cross-functional teams to investigate customer complaints and drive containment, corrective, and preventive actionsReproduce and analyze customer-reported issues to identify root causes and define sustainable solutionsCoordinate investigations with internal experts, external laboratories, and suppliersEnsure containment actions are implemented quickly to protect customers and business operationsPrepare, review,



and present Failure Analysis Reports and 8D reports to customersAct as the primary quality liaison between customers and internal manufacturing, engineering, and quality teamsSupport customer visits, audits, and technical discussions related to quality concernsMonitor progress of corrective action plans and ensure timely closure of issuesDrive continuous improvement initiatives focused on product quality, process effectiveness, and customer satisfactionLead task forces and escalation activities for critical customer issues and high-impact quality incidents Requisitos principalesBachelor's degree in Electronics Engineering or equivalent experience2+ years of experience in Electronics and/or Automotive industryExperience using quality methodologies and problem-solving tools, including 8DFluent in Spanish and English, both written and spokenStrong communication, organizational, and stakeholder management skills with a proactive and results-oriented approachstrong communicationstakeholder managementproactive and results-orientedquality methodologies (8D)root cause analysiscontainment, corrective and preventive actions

📌 Project Quality Engineer - Customer Liaison - Lear (Valls)
🏢 Jobrapido
📍 Valls