AboutWelocalizeWelocalize, a Welo Integral brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide.welocalize.comThe Vendor Project Manager provides leadership to Welocalize employees (for example localization QA testers/reviewers) working onsite on client premises to ensure that projects are executed successfully and in a timely manner.The VPM serves as a liaison between Welocalize and the client to most effectively meet the client’s needs and goals, and to report any updates or issues/concerns that arise onsite to the account management, recruiting and HR teams, as relevant.Job Responsibilities:Work with the client, other project managers/producers and onsite teams to coordinate testing efforts, schedule resources for projects in multiple labs/locations, and keep testing schedules on trackMeet with the client to discuss and clarify briefs, policies, requests, deadlines, resource planning and allocationEstablish and maintain reliable internal tracking process to oversee attendance,



schedules and performance as well as monitor the workload of testers/reviewers in different language groupsReceive new candidates from recruiters and make decisions to invite them for tryout or present them to the clientGuide tester/reviewercandidates through tryouts,servingas the primary contact and escort for testers while onsite at client facilityManage the onsite components of on-boarding new testers/reviewers(for example, getting accounts/credentials set up, reviewing I9s, welcoming employees to the team)Provide technical and general linguistic training, coaching and guidance to improve the speed and quality of testers’/reviewers’ work and address any performance concernsCompile and maintain training materials and operating guidelinesRespond to testers’/reviewers’ scheduling requests and other needs or issuesGather information and feedback from testers/reviewers about performance, workload management, and any work-related issuesActively seek feedback from the client about the team's performance, identifying challenges and inefficiencies in workflow and systemsand discussing areas of improvementSchedule team meetings as neededPromote team-building activities during and after work hoursReport to Welocalizemanagement about onsite activities, team performance, client feedback, requests and policy changes, short- and long-term planningReport to Welocalizerecruiters about immediate and anticipated language needs, upcoming projects, and the status of submitted candidates or testers/reviewers in trainingMake sure the onsite team knows who their management is, and whom to contact about whatHave an understanding of joint employment (co-employment)



and how to mitigate risksReport to WelocalizeHR about any issues or concerns that arise onsite, referring employees who have HR questions to the right personAssist project managers and producers on various tasksEnsure the safety and well-being of Welocalizeemployees on client premises (for example during emergency situations)Additional Job DetailsNatural leader who easily gains respect from and motivates team membersAbility to connect easily with colleagues and managers (both Welocalize and client) in a very diverse settingAbility to communicate effectively with client company managers, linguists, onsite and offsite project managers, and testers across all vendors and language groupsPeople management experienceExcellent command of written and spoken EnglishHigh level of integrity and ability to handle information with discretion, discerning when confidentiality is importantGenuine team player who puts team firstHigh level of responsibility, ownership and accountabilityConflict management and mediation skillsAbility to stay calm under pressure and when facing conflicting demands from various stakeholdersAbility to address groups of 10-100Ability to think strategicallyExtreme attention to detail and great organizational skills for managing multiple tasks and project deadlinesKeen sense of judgment when prioritizing tasks and managing delivery of communicationsAbility to troubleshoot and come up with solutions on the spot in a fast-paced, demanding environmentExperience providing trainings to people individually and in groups, in technical and other skillsAbility to present complex tasks in a simple and clear manner2+ years experience in the QA, localization or globalization industryBilingualIn-depth knowledge of OS X, iOS, iWork, iCloud, iTunes, Windows, MS OfficeBachelor's degree in language, linguistics, HR, management, or related field, or equivalent work experience
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📌 Vendor Project Manager (Barcelona)
🏢 Welo Global
📍 Barcelona