Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Account Manager, Banks and Financial Institutions Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Mastercard has a vision to build a leadership position as the only truly multi-rail payments technology company and Europe is at the forefront in defining and executing our multi-rail strategy. Commercial payments are a large opportunity for Mastercard.Key ResponsibilitiesManaging the relationship at the assigned accounts and strengthen customer engagement at all levelsLead and build business development strategy for each assigned account with full responsibility of the profitability and in alignment with country targetsFull ownership of the P&L; of the assigned accountsFull ownership of the end-to-end relationship with the assigned accountsResponsible for setting sales strategies as it relates to customer accounts that are aligned with WE strategy and achieving sales goals that drive market share, volume and revenue growthLeads and manages existing customer relationships,



and works to identify opportunities and customer needsPartners with customers to deliver customized solutions and comprehensive consulting supportResponsible for pipeline management at the account levelContributes to the achievement of sales and net revenue targetsAssists with analysis of customer’s business through profitability modeling, financial forecasting, and competitive analysisAssists in designing strategies, messaging, and proposals for customersSupports the management key customer relationships at manager levelsCollaborates with the account team and customers to plan, execute and monitor progress against annual business plansAssists in local projects and cross-functional initiativesResponsible on the Voice of Customer resultsEngage with Mastercard cross functional team to design and execute tactical plans to execute the customer strategy and bring relevant business best practicesLeverage all Mastercard brand, sponsorship properties, products, and technological payment solution to identify new product opportunities and develop bespoke propositions to maximize segment penetration and exceptional customer valueGrow Mastercard share within the assigned accountsResponsible for all administrative and operational issues relate to the assigned accountsUncover business opportunities and work with MasterCard cross functional team to assess new concepts and ideas of new products that support the market strategyWork closely with the Head of Financial Institutions to recommend and develop market strategy, business planning, expense management, budget, financial monitoring ...etc.About YouExcellent analytical skills (e.g., cards P&L; analysis, financial forecasting, competitive analysis)Superior presentation skills,



written and oral (Spanish mother language and English)Strong capability to create power point presentationsProven ability to develop business relationships at all levelsResults-oriented and customer-focusedStrong Sales / Business Development / Relationship Management background.Ability to understand and execute on key operational aspects, and attentive to detailsExcellent problem solving, analytic capabilities and business acumenSelling Skills with ability to initiate, pursue and close a sale, as well as strong influencing and negotiation skillsBachelor's Degree or equivalent ( MBA Preferred)Proven track record of project management capabilitiesTeam-player with hands-on attitude, strong collaborations skillsCapability to interact with top-management and support functionsHumble, versátil, and empathicBanking sector market knowledge.Payment Systems market knowledge (experience in issuing and acquiring)Fluent in EnglishCorporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.
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📌 Account Manager, Banks and Financial Institutions (Madrid)
🏢 Mastercard
📍 Madrid