Overview In this role you will be the on-site IT face for our Valencia hub, delivering high-touch technical support and ensuring a smooth digital workplace for employees. You will bridge local needs with general IT infrastructure, balancing hands-on troubleshooting with SaaS administration and asset lifecycle management. You’ll drive automation and AI-enabled self-service initiatives to reduce manual work and improve service. This is an opportunity to shape IT operations in a fast-paced, global fintech environment.

Compensaciones / BeneficiosEmployee Stock Purchase Plan (ESPP)Flying Start induction programmeWellbeing programmes (mental health, wellness, fitness)FlyBetter Days to volunteerDigital Disconnect Dayscompetitive time off ResponsabilidadesProvide advanced L2 hardware, software, and connectivity troubleshooting for local and remote employeesMaintain IAM standards and support SOC2 compliance through User Access ReviewsDocument SOPs and propose automation to scale processes and reduce recurring issuesAdminister core SaaS platforms (Google Workspace, Okta, Slack, Jira)



and manage user accessLead physical IT hardware lifecycle tasks (procurement, unboxing, tagging, Zero-Touch provisioning via MDM) with accurate data in the inventoryCollaborate with global IT Cloud and CPE teams to support local infrastructure and time-zone spanning operations Requisitos principales3+ years in a technical IT support or engineering role in a fast-paced Tech or FinTech environmentHands-on experience with macOS and Windows endpoints; strong exposure to Okta, Google Workspace, Slack, JiraDirect experience managing hardware lifecycle, vendor coordination, and stock forecastingFluent English (written and spoken) for international collaborationStrong communication and collaboration across time zonesAnalytical mindset with problem-solving driveProactiveness and ownership of IT problemsmacOS and Windows endpoint managementOkta, Google Workspace, Slack, Jira administrationSaaS stack administration and IAM

📌 IT Engineer II (IT Support) - Flywire (Valencia)
🏢 Jobrapido
📍 Valencia