Calido Living & Dazia Capital are looking for a GUEST SERVICES Intern! ?

Location:

North Madrid (Alcobendas / Valdebebas)

Mode:

On-site

Level:

Entry

Calido Living

is redefining versátil, high-end temporary living in Madrid. With 4 new buildings (1,300 apartments)

and a goal of 2,500 units in Madrid , and planned expansion across Spain, we’re growing fast. We’re part of Dazia Capital , a leading real estate investment and asset management firm in Spain, so opportunites to grow and develop are always available. Why Calido? ?

·

Be first!

Join the future of urban accomodation and be among the first professionals defining co-living in Spain. ·

Collaborative culture

with no rigid hierarchies •

Strong values : respect, innovation, entrepreneurship • ? Real growth opportunities

and exciting projects Your role

As GUEST SERVICES Intern, you’ll join the reception team, working closely with the building´s General Manager to generate unforgettable residencies for our guests. Your mission ?

Be a source of knowledge and solutions for our customers, deliver an outstanding guest service experience, and maximize occupancy through strong customer service. DON´T WORRY, WE WILL GUIDE YOU EVERY STEP OF THE WAY WITH CONTINOUS TRAINING AND FEEDBACK!

You will learn to:

·

Serve as the primary point of contact for guests, providing information and addressing inquiries regarding services and amenities. ·





Navigate reservations systems and customer management systems such as MEWS. ·

Understand the operational cycles of both short and long term residencies. ·

Learn the art of auxillary income- how to generate additional sources of revenue. ·

Maintain accurate records of reservations and activities and generate reports. ·

Assist in planning and executing open houses, social events, and community outreach initiatives. What are we looking for

️‍♀️

• Fluent Spanish

& intermediary level English

•

Comitment to 3 months of internship (30 hours per week).

•

Proactiveness, independence, positive energy and a drive to learn new things and be the best at what you do. •

Be mobile! While you will probably be based in one building, you may be asked to move between a few, an opportunity to learn and experience more! •

Permission to work in Spain. • Strong communication and organizational skills • Knowledge of the Madrid market is a plus but not a must What we offer

•

Chance to build a unique product in a brand new market in Spain, be the first generation of professionals with a uinique set of skills and knowledge. •

Dynamic work environment, working in small teams where everyone has a say. •

Learn from the entire team, not just the manager! •

Growth and development opportunities •

500 euros per month for expenses.

This is where it all begins!

Contact : Mor Parnass

📌 Becario hostelería (Madrid)
🏢 CALIDO LIVING
📍 Madrid