ОписаниеN26 is a digital banking platform that provides an elegant online banking experience without physical branches, paperwork, or hidden fees. The company operates across Europe and serves millions of customers through technology and design.ЗадачиOwn a problem space focused on automation and cost-to-serveIdentify opportunities to reduce manual effort, support contacts, and operational frictionDrive down customer service contacts through agentic AI and automate back-office workflows such as dispute and chargeback handlingPartner with stakeholders across N26 to define team goals and drive successful outcomesIdentify pain points and opportunities, brainstorm solutions, and improve customer experiencesWork with product managers, designers, and engineers to make operationally heavy journeys faster and cheaper to runPartner with Customer Service, Operations, Fraud, Compliance, and AI/automation teams to translate operational needs into scalable productsBalance automation and efficiency with customer experience, risk, and regulatory requirementsEnsure successful product rollouts with local market teams, Operations, Compliance, and EngineeringUse SQL to measure impact and track resultsТребования3+ Years of Product Management experience,



ideally in FinTech, banking, cards products, or a similar environmentStrong focus on automation and efficiency, with an understanding of where technology can replace manual effortInterest in or exposure to AI/agentic automation for customer support and operationsExperience with card networks such as VISA, AMEX, or Mastercard, or card processorsStrong quantitative and analytical skills, including familiarity with SQLExceptional verbal and written communication skillsStrong understanding of agile product development and deliveryExperience working with highly engaged third-party providersNice to have: MBA, MS, or equivalentУсловияEmployee benefits include a personal development budget, work from home budget, fitness and wellness membership discounts, language apps, and public transportation benefitsPremium subscription on the employee’s personal N26 bank account, plus subscriptions for friends and family membersOne additional day of annual leave for each year of serviceHigh degree of autonomy and access to cutting-edge technologiesRelocation package with visa support is available
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📌 product manager in fintech (Barcelona)
🏢 Enfint
📍 Barcelona