Roche seeks a GPC Service Performance Lead to drive excellence across general operations. You will lead a team of specialists, design staffing models, and oversee forecasting and KPI development to optimize service levels across channels.Your role involves proactive data analysis, stakeholder collaboration, and ensuring data integrity while guiding talent acquisition and performance management in a multinational setting.
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📌 Global Service Performance Lead: Forecasting & KPIs (San Cugat del Vallés)
🏢 Roche
📍 San Cugat del Vallés
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