Overview In this Client Success role, you will manage a portfolio of Gartner clients to ensure they realize value beyond their investment. You’ll work with senior and junior colleagues across functions, uncover client priorities, and design action plans that boost retention and return on investment. You’ll collaborate with internal teams to maximize value and help clients navigate Gartner services. The role sits within a globally recognized, inclusive company with hybrid work flexibility and strong growth opportunities.
Compensaciones / Beneficiosworld-class benefitshighly competitive compensationhybrid work environmentdisproportionate rewards for top performersequal employment opportunity policy ResponsabilidadesBuild and manage relationships with clients across roles and senioritiesRegularly engage clients to understand priorities and propose value-driven actionsCollaborate with internal Gartner teams to maximize client outcomesIdentify opportunities to improve client retention and ROISurface client priorities to tailor Gartner services and programs Requisitos principales3+ years relevant professional experienceFluent in Spanish and English at business levelStrong customer service, communication, collaboration, prioritization, critical thinking and influencing skillsBachelor’s degree preferredcustomer servicecommunicationcollaborationprioritizationcritical thinkinginfluencing