About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, apply logic, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams. What you will do:Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growthIntroduce Gartner services and capabilities to new clients and communicate value to decision makersFacilitate client calls and engagements to surface client priorities,



and recommend a program of action that drives high value and return of investment on their Gartner membershipCollaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clientsConduct regular reviews of client book of business looking into performance and key client engagement metricsWhat you will need:2+ years relevant professional and/or internship experienceBachelor's degree preferredProven track record of success fueled by a passion for delighting clientsStrong communication, collaboration, prioritization, critical thinking, and influencing skillsWhat you will get:We offer a highly competitive rewards & benefits packageCollaborative, team-oriented culture that embraces diversityProfessional development and unlimited growth opportunitiesWho are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on exp

📌 Client Success Partner (Barcelona)
🏢 Gartner
📍 Barcelona