Overview In this Senior AI Transformation role, you will shape and execute AI-enabled change across Wealth Management & Insurance, partnering with cross-functional teams to deliver high-impact, governance-aligned AI initiatives. You’ll translate business pain points into practical AI solutions, drive adoption, and ensure scalable, compliant outcomes across geographies. This role blends strategy, delivery, and enablement to push a customer-centric transformation through AI.

Compensaciones / Beneficioshybrid working modelglobal learning access (Santander Open Academy)competitive salary with performance bonusesBeHealthy wellbeing programchildcare supportSantander Contigo employee support ResponsabilidadesDefine and execute AI transformation plans aligned with business priorities and governanceIdentify and prioritise AI use cases across the wealth lifecycle to improve productivity, advisory support, and efficiencyTranslate pain points into AI solutions including prompt patterns, Copilot experiences, workflows, and adoption journeysLead workshops with senior stakeholders and frontline teams to redesign processes and define target operating modelsBuild business cases, roadmaps, and KPI frameworks to evidence impact on efficiency, revenue, risk, adoption, and qualityCoordinate delivery with Data & AI, Engineering, Cyber, Risk, Compliance, Legal, and vendors to ensure scalable, secure, and compliant solutionsAct as trusted advisor on AI adoption, prompt engineering, change management,



and responsible AI; develop enablement materials and trainingAdvise WM&I; leadership on AI strategies and governance to accelerate adoption across geographies Requisitos principales6+ years in business transformation, management consulting, product management, data, technology, or innovation within financial services or regulated environmentsProven experience translating business needs into technology-enabled transformations and managing senior stakeholdersHands-on experience with generative AI tools, copilots, automation platforms, data products or digital productivity solutions (preferred)Fluent English (Required)Strong understanding of Generative AI, Copilot-style tools, prompt engineering and AI adoption patterns (Required)Ability to map processes, identify automation opportunities, redesign operating models and define business cases with KPI frameworks (Required)Knowledge of responsible AI, data protection, cyber, governance considerations; experience with Microsoft Copilot, Azure AI, OpenAI-based platforms, Power Platform (preferred)Excellent senior stakeholder management and executive communicationStrong delivery discipline and cross-functional coordinationStrategic judgement, autonomy and ability to structure ambiguityGenerative AI, Copilot-style productivity tools, agentic workflows, prompt engineering and AI adoption patternsProcess mapping and automation opportunity identificationGovernance and risk considerations for AI in regulated environments

📌 Senior AI Transformation - WM&I - madrid
🏢 Jobrapido
📍 Madrid