Dandelion Payments seeks a Manager of CX Training & QAi to own the development and delivery of CX, services and product training across Xe, Ria Money Transfer, and Dandelion CX teams. The role supports customer interactions across digital and voice channels and spans globally.
You will lead a two-person QAi team, integrate AI-powered QA insights, and collaborate with integral brand teams to ensure training aligns with customer experience goals and business objectives.
#J-18808-Ljbffr
📌 Global CX Training & QA Leader (AI-Driven) - Dandelion Payments (Madrid)
🏢 Dandelion Payments
📍 Madrid
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.