Overview In this role you own the end-to-end client relationship and delivery, driving value through strategic implementations and ongoing optimization. You’ll align client objectives with project delivery, coordinate with PMs, and push for continued value through the product/service. You’ll lead commercial discussions, shape digital transformation roadmaps, and ensure satisfaction and profitability. This is a cross-functional role focused on client success and strategic growth within Omega CRM.

Compensaciones / BeneficiosPermanent contractFlexible scheduleHome officeHealth insuranceProfessional development: certifications planCompetitive retribution ResponsabilidadesManage client interactions throughout the Customer Journey Map and ensure client satisfaction and loyaltyLead negotiations, prepare and present commercial offers during presalesCollaborate with PMs to ensure project delivery, progress demos, and risk mitigationMonitor project scope, budget,



and timeline; manage expansions and potential deviationsIdentify upsell/cross-sell opportunities and post-project reviews to capture learningsLead end-of-project retrospectives and write success stories and client satisfaction surveysCoordinate with PMs/DMs on team allocation and resource needs; support HR when hiringCommunicate client needs to operations and alert on delivery risks to propose mitigationsMaintain awareness of all team members’ skills and motivations for improved staffing and developmentShare client strategy and transformation roadmaps with project teams to align multiple PMs Requisitos principales6+ years of experience in business/technology consultingLarge account management experienceExperience across cloud and enterprise technology ecosystems (Salesforce a plus)Experience in digital, international projects; education/public sector experience a plusPrevious project management and presales exposureStrong English proficiencyExperience in delivering customer-centric solutions and maintaining client relationshipsRelationship buildingNegotiationCommunicationSalesforce experience (a plus)Cloud and enterprise technology ecosystemsProject management

📌 Salesforce Client Partner - barcelona
🏢 Jobrapido
📍 Barcelona