Overview In this role you will own renewal strategy for strategic accounts, securing ongoing contract revenue and supporting new sales within existing buying centers. You will coordinate with internal teams to meet client needs and drive successful renewals, contributing to a stable revenue base. You’ll manage the renewal lifecycle and provide insights to mitigate high-risk accounts. This position offers collaboration with cross-functional teams and the opportunity to strengthen client value realization at scale.

Compensaciones / BeneficiosComprehensive Healthcare Plans for you and your familyPaid Time Off (30 days a year)Meal VouchersRetirement PlansEducation BenefitsFamily Care Benefits & Caregiving Support ResponsabilidadesOwn renewal strategy for assigned strategic accounts and execute renewal plansProvide monthly risk-focused reports with turnaround strategiesEnsure client training and product utilization through collaboration with Product Training SpecialistOversee renewal lifecycle (pricing, contracting,



invoicing, and support) to address client concerns promptlySupport new sales into existing accounts to maximize client ROIIdentify opportunities for increased revenue within accounts (upselling/cross-selling) and coordinate with sales team Requisitos principalesMin 2-4 years of proven success in customer engagement or salesExceptional written and verbal communication skillsAbility to multi-task and meet tight deadlines in a fast-paced, collaborative environmentExcellent project management and organizational skills with attention to detailProficient in Microsoft Office suite & Google DriveBachelor’s degreeProficiency in English and at least one of Italian, Spanish or FrenchStrong written and verbal communicationMultitasking and prioritizationCollaborative mindsetAttention to detailMicrosoft Office suiteGoogle Drive

📌 Client Engagement Specialist (Contract) - Dow Jones & Co. (Barcelona)
🏢 Jobrapido
📍 Barcelona