Overview As an Account Manager for Spain, you will onboard and support partners, ensuring they and their clients maximize Factorial’s platform. You’ll align client needs with product, collect feedback, and coordinate improvements with internal teams. The role blends relationship management with a consultative, outcome-driven approach to unlock the Spanish market. You will work closely with partners to drive adoption and deliver a tailored experience.

Compensaciones / BeneficiosHigh growth, multicultural environmentAlan private health insuranceWellhub access (gyms, pools, classes)Cobee expense savingsLanguage classesBreakfast in the office and organic fruit ResponsabilidadesOnboard and train new Spanish partners via video, email,



and eventsBuild strong partner relationships and capture requirements through regular callsProvide after-sales support to retain partners’ customersCoordinate with internal teams to relay partner needs and product improvementsHelp partners implement Factorial for their clients and customize the setupGather partner feedback to inform product enhancementsShape the partner and customer journey to unlock the market Requisitos principalesNative-level SpanishFluent EnglishExperience as Onboarding Specialist/Implementation owner, Consultant, or Account Manager is valuableProactivity and initiative to activate partnersFast learner able to grasp product updates quicklyProblem-solving mindset with ability to propose alternativesGrowth mindset with idea generationStrong analytical ability to understand market specificsKnowledge of Human Resources is a plusProactivityFast learnerProblem-solving mindsetVideo calls for onboarding and updatesProduct knowledge and updates handlingRequirements gathering and translation into product improvements

📌 Partner Service Manager Spanish Market - barcelona
🏢 Jobrapido
📍 Barcelona