25 sep
|
Factorial Hr
|
Barcelona
25 sep
Factorial Hr
Barcelona
Hello! ðAt Factorial we're looking for a new Quality Assurance Manager to lead our CX Quality team. We believe that consistent, high-quality customer interactions are a business lever, not a cost centre — and this role owns how we measure, improve, and scale quality across the entire Customer Experience organization.About the RoleAs CX Quality Assurance Manager, you will lead a team of Quality Analysts covering
📌 Cx Quality Assurance Manager (Barcelona)
🏢 Factorial Hr
📍 Barcelona