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Multinational Company in Barcelona
¿Qué harás en tu nuevo puesto?
Issue Resolution:
- Analyzing and resolving invoice discrepancies and any related issues in a timely and efficient manner
- Fast and effective response to inbound calls/emails.
- Solve status queries.
- Escalate potential issues.
Service Excellence:
- Providing the best-in-class supplier service based on a fine understanding of the nature of Accounts Payable.
- Ensure contractual SLA is maintained (48 hours to answer emails).
- Ensure the E2E supplier service process.
- Vendor Relations: Managing vendor inquiries, offering clarifications.
Cross‑department Coordination: Collaborating closely with internal teams (Accounts Payable, Treasury, other deparments) to resolve the issues
¿A quién buscamos (H/M/D)?
Requirements:
- Languages: English required, Spanish preferred but not mandatory. Additional languages are considered an asset.
Competencies:
- Customer orientation
- Strong attention to detail.




- Strong communication skills.
- Strong analytical and problem-solving skills
- Flexible and autonomous.
- Initiative, highly proactive and adaptable approach.
- Solution oriented.
- Real capability to listen to customers, understanding of their needs.
Specific Knowledge required: Proficiency in SAP and Microsoft Office.
¿Cuáles son tus beneficios?
Working hours
- Versátil start time between 7:30 a.m. and 10:00 a.m.
- From Monday to Thursday, employees work 8.5 hours of effective working time per day, plus a 40-minute lunch and coffee break.
- On Fridays, there is a 6-hour intensive working day, with a flexible start time between 7:30 a.m. and 9:30 a.m.
Remote Working Policy
- Hybrid model: 3 days in the office and 2 days working from home.
- Employees do not need to complete their probation period to access remote working; they simply need to accept the company's remote working policy. xghoner
- Working remotely from abroad is not permitted, nor from locations more than 3 hours away from the office.

📌 Accounts Payables - Customer Service (Barcelona)
🏢 Michael Page
📍 Barcelona