Описание: Glovo is a global multi-category local delivery platform connecting millions of users with businesses and couriers. It offers on-demand services from local restaurants, grocers, supermarkets, and retail stores across more than 1,500 cities in 23 countries. Задачи:

Own and define the global courier fraud strategy across all Glovo markets, ensuring consistent implementation and continuous improvement; Address key courier-related challenges at local, regional, and integral levels; Develop scalable self-service dashboards and monitoring tools for local teams; Perform deep-dive analyses to identify the drivers of quality gaps and propose actionable solutions; Provide regular updates and reports to leadership on courier quality performance, risks, and opportunities; Develop analytical models and frameworks to monitor fraud risks, predict potential no-shows, and optimize fleet distribution; Collaborate with Operations, Fraud Prevention, Product, and Data teams to align strategies and ensure impact; Understand courier pain points and motivations to design data-informed solutions that improve courier satisfaction and operational excellence.

Требования

Degree in Engineering,



Business, Economics, Project Management, Business Analytics, or another data-driven domain; 3+ Years of experience providing internal teams with data for decision-making and acting on those insights; Strong analytical and coding skills; Good SQL and Excel proficiency or extensive coding experience; Experience with BI platforms such as Looker, Tableau, or PowerBI; Strong strategic vision and business mindset; Excellent problem-solving and analytical skills; Ability to break down complex problems into solutions; Ability to work in a high-growth, high-performance environment and handle ambiguity; Exceptional verbal and written communication skills; English is a must; Proactive, organized, and detail-oriented.

Условия

Enticing equity plan; Private health insurance; Monthly Glovo credit; Discounts on transportation, food, and kindergarten expenses; Discounted gym memberships; Extra time off; Work from anywhere for up to three weeks a year; Enhanced parental leave; Office-based nursery; Online therapy and wellbeing benefits.

📌 business analyst in courier fraud (Cataluña)
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📍 Cataluña