Overview

As Cloud Catalog and Product Analyst you will help maintain vendor catalogs and product portfolios across internal systems while onboarding vendors in Europe. You will drive data quality, reduce errors, and support new operational processes, collaborating with cross-functional teams and vendors to resolve catalog-related queries. You will contribute to automating workflows and enabling scalable cloud solutions across Europe, delivering strong impact and efficiency.

This role offers a bridge between business needs and technical solutions in a fast-paced, international environment.

Compensaciones / Incentivos Health insurance

Paid leave

Retirement plans

Additional employee benefits

Elective benefits tailored to country

Career development programs

Responsabilidades

Analyze data to identify process gaps and support improvement initiatives

Develop and maintain process documentation for catalog and product management

Manage ticketing tools and resolve catalog-related queries from EMEA countries

Coordinate cross-functional and cross-organizational meetings across end-to-end processes

Deploy and support new operational processes and escalate issues as needed

Maintain and continuously improve catalog data quality

Provide training and knowledge transfer for new processes, including with outsourced parties

Maintain regular communication with countries and stakeholders on catalog and product processes

Understand complex business processes and identify improvement opportunities





Translate business challenges into automation solutions and leverage AI to increase efficiency

Act as a bridge between business requirements and technical solutions

Requisitos principales Knowledge of ERP systems; SAP experience is a plus

Experience with e-commerce platforms is an advantage

Experience in business analysis, process improvement, and data analysis

Ability to work independently and take ownership

Strong organizational and prioritization skills, especially under pressure

Excellent communication and stakeholder management skills

Proficiency in analytical tools, data gathering, spreadsheets, and BI/reporting tools

Comfort with international, results-driven project environments

Project experience in software licensing, support, or customer service functions is a strong advantage

Technical knowledge of TD SYNNEX tools and systems including SAP, Microsoft Office products, hardware, operating systems, programming languages, diagnostic utilities, and monitoring tools

Experience in IT channel, Pan-European distribution, or software vendor environments is an advantage

Excellent written and verbal English; additional European languages are a plus

Intercultural experience is an advantage

Familiarity with ticketing systems such as Freshdesk

Process documentation and improvement tools

Data analysis tools including Excel and reporting tools

Excellent communication and stakeholder management

Strong organization and prioritization

Independent work and ownership

ERP systems (SAP)

Data analysis and BI/reporting tools

Excel and data gathering

📌 Cloud Catalog and Product Analyst (Barcelona)
🏢 TD Synnex
📍 Barcelona