Company Overview: Model ML converts complex, manual processes into fully automated AI systems that scale across global teams. In under a year, Model ML has become one of the fastest growing enterprise AI platforms worldwide and recently closed a $75 million Series A, one of the largest fintech Series A rounds ever. The round was backed by FT Partners, Y Combinator, LocalGlobe, QED, 13books, and other top integral investors.

The Engagement

Manager (EM) owns the end-to-end customer outcome: translating client problems into scalable Model ML workflows, running clean operating cadence, and driving adoption through clear governance and communication.

Product

Quality (workflows + platform judgment): Turn client problems into scalable, measurable workflows. Organisation (systems + transparency):



Maintain clean tracking across dashboards, hubs, and Notion pages. Build trusted, data-driven relationships. timelines will change, priorities will most likely shift 5+ years experience in private equity, investment banking, or tier 1 consultancies ~ Strong technical fluency: can reason about workflows, data, and failure modes (you do not need to be an engineer, but you must be credible with one) ~ Performance-based incentives Call 1: 30-minute intro call with an Engagement Manager Call 2: 30-minute with a Head of Engagement Management

📌 Customer Engagement Manager (Madrid)
🏢 Model ML
📍 Madrid