Factorial is seeking a German Market Call Center Agent to support customers from Barcelona. You will be the frontline representative, handling calls, chats and tickets, delivering excellent service and solving inquiries in a fast-paced environment.
You will learn Factorial's products and policies, collaborate with other teams when needed, and work toward KPIs such as CSAT and QA while maintaining a high standard of customer care.
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📌 German Market Call Center Agent (Barcelona)
🏢 Factorial
📍 Barcelona
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