- We’re looking for a General Payroll & EOR Onboarding Implementation Manager to join our Operations teams!

- Lead end-to-end onboarding and implementation projects for Global Payroll, Employer of Record (EOR), and workforce management solutions

- Act as the primary point of contact throughout the implementation lifecycle, ensuring a smooth and successful client experience

- Conduct discovery sessions to understand client payroll, HR, compliance, operational, and business requirements

- Develop and manage implementation plans, timelines, milestones, and deliverables while ensuring projects are delivered on time and within scope

- Guide clients through platform configuration, data migration, testing, payroll validation, go-live readiness, and post-launch stabilization

- Collaborate closely with Payroll Operations, Product, Engineering, Customer Success, and Account Management teams to ensure successful delivery and seamless handover

- Support integrations between payroll, HRIS, ERP, and other third-party systems

- Identify project risks, dependencies, and operational challenges, implementing mitigation plans when needed

- Leverage AI-powered tools and workflows to improve implementation efficiency, documentation quality, project delivery, and client outcomes

- Contribute to the continuous improvement of implementation methodologies, playbooks, and best practices

- —-What Success Looks Like—-

- Delivering high-quality implementations on time and within scope

- Ensuring payroll, HR, and EOR processes are configured accurately and compliantly

- Building trusted relationships with clients and internal stakeholders

- Driving operational excellence through scalable processes, automation, and AI-enabled workflows

- Achieving high levels of client satisfaction and successful transitions into ongoing service delivery

Benefits

- Gym on-site or $550 annual reimbursement for gym membership / other fitness activities

- Paternity / Maternity Leave:



Additional days on the company account (in addition to any legal benefits)

- Birthday Benefit: Gift as spending money

- PTO Policy: Transparent and uniform policy of 20 days per year (unless more is designated by the law)

- Fitness: Gym on-site or annual (equivalent budget for all locations) reimbursement for gym membership or other fitness activities

- Meal Vouchers: Monthly allowance for meal vouchers - per regional policy

- Remote Work Allowance: Remote work allowances (for employees with no local office)

- Learning & Development: Yearly budget for AI online courses, classes, seminars, or other developmental activities (per calendar year, based on company policy)

- Work from Abroad: We offer eligible employees the opportunity to work from abroad for a limited period each year- Excellent project management, stakeholder management, and communication skills

- 3+ years of experience within payroll, global payroll, EOR, HR technology, or workforce management environments

- Comfortable working cross-functionally in a fast-paced, global environment

- Bachelor’s degree or equivalent professional experience

- Strong analytical and problem-solving capabilities

- Proven experience managing complex implementation projects from discovery through go-live

- Demonstrated ability to leverage AI tools to improve productivity, project execution, documentation, data analysis, and operational efficiency

- 4+ years of experience in SaaS implementation, onboarding, consulting, project management, customer success, or similar client-facing roles

- Experience working with HRIS, payroll, ERP, or workforce management platforms

- Strong understanding of payroll operations, onboarding processes, compliance requirements, and workforce management solutions

- Familiarity with Generative AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot

- Experience supporting multinational organizations and global workforce solutions

- Experience with integrations, APIs, and enterprise software ecosystems

- Experience with Salesforce or Salesforce-based applications

📌 EOR Implementation Manager (Barcelona)
🏢 Papaya Global
📍 Barcelona