Royal Caribbean Group seeks an Assistant Front Desk Manager to supervise and mentor a front desk team delivering industry-leading guest service. You will coach, train, evaluate, and track development, ensuring a culture of ownership over the guest experience.
You will handle desk services such as lost luggage, cash services, safety deposit boxes, Sea Pass issuance, and ship announcements, leading by example with exceptional service.
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📌 Front Desk Team Lead – Guest Experience (Madrid)
🏢 Royal Caribbean Group
📍 Madrid
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