Service & Subscription Contracts Coordinator Iberia Full-time Shift: Day Global Job Level (HCM): Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a general community of healthcare professionals and their patients.

The Service & Subscription Contract Coordinator will perform a full spectrum of contracts administration tasks including billing and negotiation of service contract and subscription renewals. Ensure all customer needs and requirements are attended to for all service contract related business. Responsible for drafting, reviewing, and negotiating service contracts and digital subscription addendums and documentation associated with renewals and offerings.

Enter and maintain service contracts for released products in the Contract Database.

Process Service

Contract and subscription billings for customers,



including obtaining and managing POs or other documents. Generate and distribute reports for the purpose of monitoring and measuring service contract status and revenue. Support the Tender team with data and insights related to Service Tenders. Work with the IT team to support testing of new system implementations, bug fixes, and information system improvements.

Assist

Finance and Field Service on service contract collections.

Support Field

Service in the daily service contract activities. Knowledge of standard legal terms and conditions Fluency in Spanish, Portuguese and English required. Proficient in MS Office Proficient SAP skills and a general knowledge of its reporting functions Ability to manage multiple projects simultaneously Required Education and Training We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Export Controls Disclaimer: In accordance with the U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("

📌 Service & Subscription Contracts Coordinator Iberia (Madrid)
🏢 Intuitive
📍 Madrid