OverviewAsegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación.In this role you will lead and develop a team of Renewal Sales Specialists focused on retention, renewal readiness, and customer lifecycle management. You will drive team performance, collaborate across Sales, Partner teams, and Business Development to maximize customer lifetime value, and identify opportunities for growth within existing accounts. You will work to ensure timely renewals, improve adoption and engagement, and shape renewal strategies in a general, cross-functional environment.Compensaciones / BeneficiosHybrid work modelLife insurance with GeneraliPrivate health insurance with CignaFlexible compensationLinkedIn LearningWellbeing programResponsabilidadesLead and coach Renewal Sales Specialists to meet retention and renewal targetsSet objectives, KPIs, and development plans with regular performance reviewsFoster a high-performing culture through training and recognitionDrive customer engagement strategies to improve adoption, retention, and renewalsManage upcoming renewal opportunities proactively and track progressIdentify risks and growth opportunities within customer accountsCollaborate with Sales, Business Development, Vendor,



and Partner teams to maximize CLVMonitor renewal pipelines, provide forecasting and performance reportingPromote adoption of Customer Lifecycle Services and best practicesAttend meetings with customers, partners, and internal teams to strengthen relationshipsRequisitos principalesExperience leading customer success, renewals, account management, or retention teamsKnowledge of customer adoption, engagement, expansion, and renewal best practicesProven ability to drive team performance and deliver measurable resultsStrong communication, coaching, and stakeholder management skillsExperience managing pipelines, forecasting, and performance xhfqzwm metricsAbility to motivate and lead teams in a fast-paced environmentStrong analytical and problem-solving capabilitiesUnderstanding of partner-led customer engagement models and lifecycle methodologiesIT industry experience in cloud, software, subscriptions, or technology solutions2-3 years in a Team Leader, Supervisor, or Management role (preferred)Professional proficiency in EnglishExperience in international or multicultural environments (advantage)communicationcoachingstakeholder managementpipeline managementforecastingperformance metrics

📌 Account Based Renewals Representative, France - Public Sector - Barcelona (Eixample)
🏢 Amadeus
📍 Eixample