At Tucuvi, we help healthcare organizations ensure every patient receives timely high-quality care, augmenting clinical teams with AI.Our clinical-grade AI Care Management platform automates and orchestrates high-volume workflows end to end, combining autonomous AI agents—including LOLA, our Voice Clinical Agent—with workflow logic, escalation, documentation, and seamless integration into existing health system infrastructure.Built for trust and clinical reality, Tucuvi is the first Class IIb Software as a Medical Device (SaMD)–approved AI platform for Voice AI-driven patient management.Today, we support 50+ care pathways across 60+ healthcare organizations, delivering up to 80% automation of nursing workflows, > 90% patient engagement, and improved clinical outcomes.We recently raised $20M in Series A funding to scale access to care.CONTEXTAs Tucuvi scales across health systems, public administrations, and clinical teams, one factor becomes increasingly critical:clinical outcomes at scale.Healthcare organizations adopt AI not only because it works, but because they trust the clinical governance and results behind it.They need to understand:How outcomes are measuredHow patient safety is ensuredHow escalation protocols workHow AI integrates into real clinical workflowsAnd most importantly, they need confidence that those principles are consistent across deployments and defensible in front of clinical leadership.That’s why we’re looking for a Medical Director responsible for Clinical Strategy & Outcomes, to own Tucuvi’s clinical outcomes framework, external clinical credibility, and governance narrative as we scale.This role will ensure that clinical outcomes, communications, and governance remain consistent, credible, and defensible across every customer deployment.It is a high-impact role at the intersection of clinical practice, AI, and health system transformation.If you’re a clinician with strong leadership experience, passionate about improving care delivery through technology, and excited to help shape how AI is safely adopted in healthcare, we’d love to meet you.WHAT YOU'LL DOYour mission will be to ensure that Tucuvi’s clinical outcomes, safety principles, and governance model remain clear, consistent, and trusted as the company scales.You will work at the intersection of clinical strategy, customer success, sales, and external thought leadership, ensuring that Tucuvi’s deployments consistently demonstrate credible,



measurable clinical impact.This role combines three key dimensions:Outcomes ownership across all clientsExternal clinical credibility and thought leadershipClinical authority in complex commercial discussionsYou will work closely with Sales, Customer Success, Product, and leadership, helping translate clinical outcomes and governance into adoption, renewals, and long-term partnerships with health systems.What to expect during your first months with usDuring your first month:You’ll onboard into Tucuvi’s model, product capabilities, and existing deployments.You’ll review how outcomes are currently measured across customers and understand the clinical workflows where Tucuvi operates.You’ll also meet key customers and internal teams to understand how outcomes are currently used in sales, renewals, and external communications.During this phase, you’ll begin shaping the foundations of Tucuvi’s clinical outcomes framework.By the end of month three:You’ll define and implement a clear outcomes framework across customers, ensuring that outcomes are:Clinically meaningfulComparable across health systemsCredible in front of medical directors and public administrationsYou’ll also begin representing Tucuvi in clinical discussions with customers, supporting complex commercial cycles, renewals, and expansions.Externally, you’ll start shaping how Tucuvi communicates clinical impact to the market, including publications, congress participation, and thought leadership.After 6-12 months:You’ll be the clinical authority behind Tucuvi’s outcomes, governance, and safety narrative.Every deployment will follow a clear outcomes framework, and clinical communications will be consistent, credible, and trusted by healthcare leaders.You will have helped establish Tucuvi as a credible voice in the safe implementation of AI in healthcare, strengthening both customer relationships and market positioning.RESPONSIBILITIESAs a Medical Director, you will be responsible for:Defining and owning Tucuvi’s clinical outcomes frameworkDefining which outcomes Tucuvi measures across deploymentsEstablishing standardized methodologies for calculating and reporting outcomesEnsuring outcomes are clinically meaningful and comparable across health systemsDesigning outcomes plans for every customer, from pilot through renewal and expansionUsing outcomes data to support renewals, expansions,



and long-term partnershipsEnsuring clinical credibility in external communicationsReviewing and validating all clinical communications produced with or by customersSupporting congress abstracts, posters, and presentationsReviewing case studies and outcomes summariesEnsuring public narratives accurately reflect clinical realityContributing to thought leadership content and best-practice documentationRepresenting Tucuvi in clinical and healthcare leadership discussionsParticipating in round tables, panels, and expert discussionsEngaging with senior clinicians and health system leadersBuilding relationships with key clinical stakeholders across EuropeContributing to the broader conversation around safe AI adoption in healthcareSupporting complex sales cycles and renewalsActing as the clinical authority in complex commercial discussionsSupporting Sales and Customer teams during key moments such as:Enterprise dealsRenewalsExpansion discussionsLeading conversations around:AI reliability and safetyEscalation protocolsClinical governance and liabilityTranslating clinical governance and outcomes into buyer confidenceWITH WHOM YOU WILL WORKYou’ll report directly to María, our CEO, and work closely with teams across the company.Your closest collaborators will include:Customer Success, to ensure outcomes are measured and communicated effectivelySales, to support complex deals and clinical discussions with buyersMarketing, to ensure external communications accurately reflect clinical impactProduct, to align outcomes with real-world clinical workflowsYou’ll also interact regularly with health system leaders, clinicians, and institutional stakeholders across Europe.REQUIREMENTSTo thrive in this role, you should bring:Licensed clinical professional (MD, nurse, pharmacist, or equivalent)Recent clinical practice (within the last 3 years or ongoing part-time)Demonstrated senior leadership experience in healthcare (e.G., hospital or health system leadership)Strong exposure to public healthcare systemsExperience engaging with clinical governance structures and procurement processesFamiliarity with digital health, clinical informatics, or innovation initiativesComfort discussing AI, automation, and patient safetyStrong communication skills with both clinical and executive audiencesFluency in Spanish and EnglishWhat we would love to see:Experience working with digital health or healthcare AI solutionsExposure to EHR systems (Epic, Cerner, Dedalus, CGM, SAP, or similar)Experience speaking at healthcare conferences or contributi...#J-18808-Ljbffr

📌 Medical Director (Madrid)
🏢 Tucuvi
📍 Madrid