Requisitos valorables XML, XSD, WSDL, WS-*, Java, JSON, networking (VIP/firewalls/load balancers), certificate lifecycle, SOAP UI, Postman, Service Now, Linux. Descripción del puesto / Funciones Location: Europe Shift | Hybrid: 3 days onsite / 2 days remote Role: L2 operational support for the Mule Soft platform, ensuring platform stability, incident resolution and SLA compliance across AWS, Azure and Open Shift. This is a Platform Operations / L2 Support role, not an API Development position. Main Tasks: Manage and resolve L2 incidents within SLA. Perform platform troubleshooting and log analysis. Support deployments, releases and changes. Execute runbooks, recovery procedures and operational tasks. Document incidents, resolutions and known workarounds. Perform basic Root Cause Analysis (RCA) and identify recurring issues. Maintain simple automation scripts. Support Flex/Omni Gateway operations. Track actions and deliverables to closure.



Participate in production support meetings, on-call and major incidents. Requisitos mínimos 3–5 years Mule Soft Platform Management, Mule Soft Omni/Flex Gateway, Terraform, Open Shift, Git Hub, basic AWS & Azure, OAuth/Open ID & API Security, ITIL, Argo CI/CD, English C1, Computer Science or equivalent. Requisitos valorables XML, XSD, WSDL, WS-*, Java, JSON, networking (VIP/firewalls/load balancers), certificate lifecycle, SOAP UI, Postman, Service Now, Linux. Idiomas English and Spanish are a must Ubicación Madrid ¿Quiénes somos? Pasiona Consulting es una consultora tecnológica, partner de Microsoft, dedicada al diseño, desarrollo e implementación de aplicaciones de software a medida para clientes de múltiples sectores. #J-18808-Ljbffr

📌 Platform Operations Engineer – Mulesoft (Madrid)
🏢 Pasiona
📍 Madrid