Application Support Engineer (Viladecans)

Application Support Engineer (Viladecans)

25 sep
|
Italenters
|
Viladecans

25 sep

Italenters

Viladecans

This is your chance to join an international leader in the logistics industry, recognized for innovation, growth, and strong commitment to digital transformation.

La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.

With a footprint across Asia, EMEA, and soon the Americas, they manage complex, cutting-edge logistics systems serving diverse markets. The Barcelona team is set to become a strategic hub for EMEA, collaborating closely with teams in China (10 support engineers) and the upcoming Americas group.

We're launching a new team of Application Support Engineers to form a core part of our global support operation. You’ll work within a 3-person technical team in Barcelona, focusing on internal user support (90%) and occasionally interfacing with key external clients (10%).

Your main responsibilities:

-

- Resolving incidents and ensuring business continuity

- Translating business needs into technical requirements

- Acting as a link between users and IT/development teams

- Supporting system improvements, releases, and new features

- Collaborating with international teams across regions





- Contributing to onboarding and training as the team grows

Tech stack:

SQL (advanced queries & troubleshooting), Proprietary Logistics Platform, CargoWise, SAP, TMS, ERPs (finance), Collaboration Tools (Teams, etc.), Agile mindset.

Requirements:

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- 1–3 years of hands-on experience in functional application support (L1/L2).

- Practical SQL experience for incident investigation, including SELECT queries, JOINs, filters and data analysis.

- Ability to understand business processes and act as a bridge between business users and technical/development teams.

- Experience with functional testing, UAT, change validation and/or application deployments. xcskxlj

- Fluent English (minimum B2–C1) and Spanish.

Benefits:

-

- Hybrid model: 2 remote days/week

- 26 vacation days per year

- 37.5-hour weekly schedule

- Option for one intensive working day per week

- Private health insurance

- Strong career growth opportunities as the team evolves

- International exposure with integral collaboration and occasional travel

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📌 Application Support Engineer (Viladecans)
🏢 Italenters
📍 Viladecans

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